Your data, handled with rigor
Last updated: August 21, 2026
1. Information we collect
We collect only what we need to respond to you and to operate our platform:
- Inquiries — your name, work email, and the message you send through our contact form or email.
- Usage data — anonymized analytics (pages visited, referrer, approximate region) used to improve the site.
- Survey data — for research projects we run, respondent data is collected under the study's own consent terms and our data-processing agreements.
2. How we use your information
- To reply to your inquiry and route it to the right specialist.
- To provide, maintain, and improve our products and services.
- To meet legal, regulatory, and ESOMAR code obligations.
We never sell personal data.
3. Cookies and analytics
This site uses minimal, privacy-respecting analytics (such as page views and referral sources). No advertising trackers are used. You can block cookies in your browser without affecting the core experience.
4. How we share information
We share data only with service providers essential to operating the platform (e.g., hosting, email delivery), under confidentiality agreements, or when required by law.
5. Data retention and security
Inquiries are retained only as long as needed to serve you. Research data is retained per the applicable study agreement and then securely deleted. We apply industry-standard safeguards, including encryption in transit and restricted access controls.
6. Your rights (GDPR & CCPA)
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us and we will respond within the timeframe required by law.
7. Contact us
Questions about this policy or your data? Reach the team at hello@surveyquery.com — a human will reply within one business day.